Macbook Pro Early 2015 display 1 pixel crack

Hello everyone,


I own a MacBook Pro Early 2015 and I recently discovered an issue about the retina display (the so called 'gorilla glass').


I only have the MacBook since January this year, and I recently discovered a small hole in the display of about 1 pixel large. It looks like the screen is cracked and I can see directly through the hole to the next layer of the display. At first I thought it was only some dust and I tried to clean it, but it didn't help.


I've done some research and I've seen that people also had similar issues and sudently woke up seeing these annoying small cracks on the screen.

Here's some videos and photos of how it looks like :

https://goo.gl/photos/LthBkUrM9eWDs5qM8

What I am curious about is if this applies for the warranty and if I can send it apple so that they can change my display.

I understand that this looks like it is an accident done by me, but it is not.

I can still use the MacBook, but that little crack is so annoying, it's like a distraction.


Can anyone from apple support help me with this ? Is the nature of my issue eligible for apple warranty ?

MacBook Pro (Retina, 13-inch,Early 2015), OS X El Capitan (10.11.6)

Posted on Sep 11, 2016 4:30 AM

Reply
4 replies

Sep 21, 2016 3:49 AM in response to nsnashu

Can anyone from apple support help me with this ? Is the nature of my issue eligible for apple warranty ?


Take it in— it certainly appears to be a defect. Take advantage of your 1-yr warranty


you can get a free over the counter 'Apple Service Diagnostics' test and inspection of your glass issue.


Genius reservation http://www.apple.com/retail/geniusbar/


on-line https://getsupport.apple.com/GetproductgroupList.action


check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

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Macbook Pro Early 2015 display 1 pixel crack

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